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Hello,
See if this video fix helps you anyway:
https://www.youtube.com/watch?v=QqAs_H9q7bw
Let us know if this helps!
Windows 11 install wont complete - No Internet
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Shane King
86
Reputation points
I have a batch of new Windows 11 PC's from the manufacturer. One stops the windows 11 setup process saying OOPs you've lost your internet and refuses to go past this point even after a reboot.
- The PC shows the Ethernet connection as connected.
- The devices MAC address is showing in Server 2019 DHCP database and has registered in DNS.
- OEM Hardware Diagnostics shows no issues with Ethernet or Wi-Fi integrated adapters
- When I press Shift F10 it brings up the command prompt, but the cmd window does not respond to keystrokes.
What Do I do???
The longer I am in I.T. the more annoying Windows setup becomes for what seems like no good reason.
Windows for business | Windows Client for IT Pros | User experience | Other
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Matthiew Marks 10 Reputation points2024-10-07T07:02:04.1933333+00:00 I just wasted the past hour troubleshooting this same error only to find that the error message is WRONG! 🤬
The problem has nothing to do with the network connection. The problem is the user account I tried to log in with was missing the Microsoft 365 software license!
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Accepted answer
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Kapil Arya 8,456 Reputation points MVP Volunteer Moderator2023-02-15T16:27:23.12+00:00 -
Shane King 86 Reputation points
2023-02-15T20:58:57.3533333+00:00 Hi Kapil, this would be great if it not for the fact the command prompt window does not accept keystrokes - this OOBE is certainly a great feature
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Shane King 86 Reputation points
2023-02-16T01:58:39.6633333+00:00 Hi Kapil - update - eventually the command window to accepted key strokes and this worked. I've renamed the feature Out Of Box Emergency.
Thanks for you help.
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