How to resolve Error: 0x80370102 during wsl2 installation although virtualization and SLAT is enabled ?

Question

Hi,
Need to install Redis in my windows 10 22H2 version.

Referred below link on installing wsl2

https://learn.microsoft.com/en-us/windows/wsl/install

During Ubuntu installation, initially got up with

"WslRegisterDistribution failed with error: 0x80370102

Error: 0x80370102 The virtual machine could not be started because a required feature is not installed."

Then based on troubleshooting guide enabled virtualization. Now both virtualization ,SLAT are enabled but still getting same above mentioned error. Attached Snapshots

Virtualisation & SLAT.PNG

Please help !

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are having query\issues related to wsl2.

Follow below steps which should help you to resolve the issue.

1. bcdedit /set hypervisorlaunchtype auto
2. Disable the "Virtual Machine Platform" feature
3. Restart your PC
4. Re-enable the "Virtual Machine Platform" feature
5. Restart your PC

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