I need to change our Azure account owner in order to receive invoices

Question

We currently have a Microsoft Azure subscription named Cognitive Services type Bing Search v7. The account owner has left the company and we have no way of receiving our monthly invoices or updating our agreement. Invoice E030087HYI was provided 05/13/2019. Thank you!

Answer 1

Hello Pryor, Mark R

Thanks for reaching out to us, but sorry this forum can not help subscription issue due to privacy policy.

To protect your privacy, please raise a support ticket to solve this issue. Billing and subscription management support is available to all Azure customers for free.

Please create a ticket here - https://azure.microsoft.com/en-us/support/create-ticket and follow the guidance to raise it.

I hope this helps! Please share the ticket number so that we can track it. Let me know if you need any help during the process and we are happy to help.

Regards,

Yutong

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