Bugcheck Analysis

Question

Hi. I'm using Lenovo legion y520 with Intel chipset inside.

Suddenly I've been getting this BSOD.

Here's dump:

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• Bugcheck Analysis *

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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffda0b30f38028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000011000402, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

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KEY_VALUES_STRING: 1

Copy

Key  : Analysis.CPU.mSec
Value: 3546

Key  : Analysis.DebugAnalysisManager
Value: Create

Key  : Analysis.Elapsed.mSec
Value: 65955

Key  : Analysis.Init.CPU.mSec
Value: 1187

Key  : Analysis.Init.Elapsed.mSec
Value: 5929

Key  : Analysis.Memory.CommitPeak.Mb
Value: 74

Key  : WER.OS.Branch
Value: rs1_release

Key  : WER.OS.Timestamp
Value: 2021-01-07T11:30:00Z

Key  : WER.OS.Version
Value: 10.0.14393.4169

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffda0b30f38028

BUGCHECK_P3: ba000000

BUGCHECK_P4: 11000402

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: filebeat.exe

STACK_TEXT:
ffffca000582bc18 fffff802a7063a9f : 0000000000000124 0000000000000000 ffffda0b30f38028 00000000ba000000 : nt!KeBugCheckEx
ffffca000582bc20 fffff802a6a3cb7c : ffffda0b30f38028 ffffda0b307fe660 ffffda0b307fe660 ffffda0b307fe660 : hal!HalBugCheckSystem+0xcf
ffffca000582bc60 fffff802a7063f8c : 0000000000000728 0000000000000001 ffffca000582c050 0000000000000000 : nt!WheaReportHwError+0x258
ffffca000582bcc0 fffff802a70642e4 : ffffda0b00000010 ffffda0b307fe660 ffffca000582be68 ffffda0b307fe660 : hal!HalpMcaReportError+0x50
ffffca000582be10 fffff802a70641ce : ffffda0b306e6bf0 0000000000000001 0000000000000001 0000000000000000 : hal!HalpMceHandlerCore+0xe8
ffffca000582be60 fffff802a706440e : 0000000000000008 0000000000000001 0000000000000000 0000000000000000 : hal!HalpMceHandler+0xda
ffffca000582bea0 fffff802a7064590 : ffffda0b306e6bf0 ffffca000582c0d0 0000000000000000 0000000000000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffffca000582bed0 fffff802a697b17b : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : hal!HalHandleMcheck+0x40
ffffca000582bf00 fffff802a697ae5a : 0000000000000000 fffff802a697ad6f 0000000000000000 0000000000000000 : nt!KxMcheckAbort+0x7b
ffffca000582c040 fffff804751d72a0 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiMcheckAbort+0x19a
ffffca00096ad5f0 fffff804751d6ddc : ffffda0b3a4c6af0 fffff8047530f590 ffffca00096ade88 fffff804751d5226 : NTFS!NtfsAccessCheck+0x150
ffffca00096ad800 fffff804751d6aeb : 0000000000000000 0000000000000002 0000000000000000 0000000000000000 : NTFS!NtfsCheckExistingFile+0xcc
ffffca00096ad890 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : NTFS!NtfsOpenExistingAttr+0xeb

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_PROCESSOR_MAE_INTERNAL_UNCLASSIFIED_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.14393.4169

BUILDLAB_STR: rs1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {0c89b0a6-a484-2a19-c58d-5c6f112e065b}

What's the problem??

Answer 1

Your minidump files indicate it is the Intel chipset device drier that is causing the system crashes.

Go to the support page for your PC , then from there, download and install the version of Chipset drivers.

Answer 2

Your minidump files indicate it is the Intel chipset device drier that is causing the system crashes.

Go to the support page for your PC , then from there, download and install the version of Chipset drivers.