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Quarantine notification via Transport Rule
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Can you apply multiple mail flow rules to one mail?
Hello,
We currently have a Quarantine mail flow rule, which triggers when the following parameters are met, and does the following as a result:
The rule generates a nice message to the end user:
from: ******@abcdefgh.onmicrosoft.com,
subject: "Notification: abcdefgh.....))
body: Nice message about it being quarantined and that they can reach out to us if they want to question it.
I am trying to set up a secondary rule, which I want to trigger on the above message being delivered to a specific end user (a company VIP). I want it to message the end-user to say "FYI its been quarantined but we're investigating ASAP" and then also re-direct the mail to our Security mailbox, so that we're notified that a VIP's mail has been quarantined. This is what I have so far:
The original quarantine rule works as per usual, however this 2nd rule doesnt trigger from it. I have read online (below) that mail flow rules won't trigger on system-generated mails - so i'm wondering if that is whats happening here?
Any recommendations/workarounds/other options are appreciated!