Bluetooth Missing on Dell Windows 10

Question

The switch for Bluetooth disappeared. I uninstalled it in the device manager and scanned for hardware changes, but it didn't reinstall. I manually reinstalled the drivers from intel's website and it still won't show up. Under services there are three Bluetooth related items all running on automatic. When I run the Bluetooth trouble shooter it says my computer doesn't have Bluetooth. My computer says everything is up to date and so are the drivers.

Answer 1

1. Open device manager (type it into the search bar on the bottom left or hit Windows+R and type devmgmt.msc)
2. Click 'View' on the top, and select 'Show Hidden Devices'
3. If Bluetooth pops up (which it did for me, thankfully), click on it. Right click each of the tabs that appears under Bluetooth and uninstall ALL of them.
4. Restart your computer. The computer will automatically re-install everything.

If device manager doesn’t show Bluetooth, go to BIOS interface to check if Bluetooth has been disabled.
If Bluetooth does exists, you need to contact manufacturer support for help.

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Answer 2

Hello,

Make sure Bluetooth is turned on BIOS settings.

Regards.

Image credits: Dell

Answer 3

In Start Search type in Services.msc and then hit Enter to open the Windows Services Manager.

Locate and right-click on each of the following services and click on Properties to check if the Startup Type is set to Automatic:

Bluetooth Handsfree Service.
Bluetooth Audio Gateway Service.
Bluetooth Support Service.
Bluetooth User Support Service.
Right-click on the services listed above and click on Properties.

Make sure that the Startup Type of all is set to Manual. Click Apply/ OK.

Answer 4

I was able to solve the problem like this:

1. Disconnect the charger from the laptop
2. Uninstall the USB driver in error from Device Manager (Right-click > Uninstall)
3. Turn off the laptop
4. Turn on the laptop, and the problem is solved. BT driver is discovered in Device Manager.

Answer 5

Alright, KapilArya set me on track.

I had the Troubleshooting > "Device does not habe bluetooth" issue.

Solved it, here is how:

1. Restart your PC
2. When your laptop logo is displayed during restart, press F12 (or F10 or F2 depending on your brand) to access the BIOS menu
3. In BIOS > Wireless I had WLAN and Bluetooth well checked. I unchecked Bluetooth (not sure it was useful but I just write what I did)
4. Then I saved my changes
5. Then I noticed I could set my BIOS settings to "Last good configuration", THIS IS WHAT WORKED FOR ME

Then I restarted my laptop and Blueetooth was back. God it was awful but glad it worked.