Hi, thank you for coming to the forum.
I'm sorry to hear about the trouble you're facing, I will be happy to assist in the best way I can. You may try the steps below and see which one works on your edvice.
A. Run the troubleshooter following the guide here: https://support.microsoft.com/windows/19bc41ca-ad72-ae67-af3c-89ce169755dd
B. Diable 3rd party anti-virus
C. Run SFC scan
- In the search box on the taskbar, type the command prompt , then select Run as administrator from the list of options.
- In the window that appears, type this command including spaces as shown:
DISM.exe /Online /Cleanup-image /Restorehealth
- Press Enter . When the command operation has run successfully, you'll see a confirmation message from Command Prompt that says, “The restore operation completed successfully” or “The operation completed successfully”.
Note: If you don't see a confirmation message, retype the command and try again.
- Next, type this command, including the space as shown:
sfc /scannow
- Press Enter . Wait until the sfc scan verification reaches 100% completion, and then close Command Prompt.
D. Perform Inplace Upgrade
- Go to: https://www.microsoft.com/software-download/windows10?36261b60-2f68-4336-abe2-4b00f210b6aa=True
- Click Download tool now under Create Windows 10 installation media
- Run the tool
- Accept the license terms page
- Choose "Upgrade this PC Now" and click Next. This process would take an hour or two depending on your internet speed.
For more suggestions, you may check this link: https://support.microsoft.com/windows/188c2b0f-10a7-d72f-65b8-32d177eb136c
Please don’t hesitate to get in contact if the above suggestions still don't work. I will be more than happy to assist you further.