How to enable and use OAUTH2 for POP in Outlook 2021 retail (not 365, not Exchange)

Question

How to enable and use OAUTH2 for POP in Outlook 2021 retail (not 365, not Exchange)

Noah Vail 0

I have Outlook 2021 Professional Plus (retail) and need to connect (POP) to a verizon[.]net email account (hosted by AOL). AOL allows 2 methods to do this, app password generation or OAUTH2.

We were using AOL's app password generator but it has been offline for days and AOL indicates it doesn't know when or even if it will return. This means - App Password Generation is no longer an option for us. That leaves OAUTH2.

Microsoft says Outlook 2016 and later has support for OAUTH2. However all of Microsoft's Outlook+OAUTH2 documentation assumes one is running Outlook 365 and/or connecting to an Exchange server.

We do not have Outlook 365. We have Outlook 2021 Professional Plus retail. There seems to be no OAUTH2 documentation for Outlook 2021 retail.

How do we get OAUTH2 to become available in Outlook 2021 retail?

Once available, how do we configure it to connect to a POP mail account?

Emily Hua-MSFT 27,796 Reputation points

2023-02-22T01:32:31.48+00:00

Hi,

To help you better, I add the Outlook tag.
ChristyZhang-MSFT 26,121 Reputation points Microsoft External Staff

2023-02-27T07:13:36.2533333+00:00

Hi @Noah Vail ,

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
Chuck French 0 Reputation points

2023-11-28T10:48:17.2433333+00:00

Instead of using your regular password with Outlook, you use an "application password" or "security key" or whatever your mail host calls it. Log into the web-based portal of your email and browse around. Somewhere it will lead you to generate a key or pawssord. That will be the password you use in Outlook instead of your regular one. You will still use your old password on web-page-based email and in some apps. Outlook does not support OAuth but Microsoft Mail does supposedly.
Hope that helps somebody.

AOL? Time to move into the 21st century.

1 answer

Your answer

Emily Hua-MSFT 27,796 Reputation points

2023-02-22T01:32:31.48+00:00

Hi,

To help you better, I add the Outlook tag.
ChristyZhang-MSFT 26,121 Reputation points Microsoft External Staff

2023-02-27T07:13:36.2533333+00:00

Hi @Noah Vail ,

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
Chuck French 0 Reputation points

2023-11-28T10:48:17.2433333+00:00

Instead of using your regular password with Outlook, you use an "application password" or "security key" or whatever your mail host calls it. Log into the web-based portal of your email and browse around. Somewhere it will lead you to generate a key or pawssord. That will be the password you use in Outlook instead of your regular one. You will still use your old password on web-page-based email and in some apps. Outlook does not support OAuth but Microsoft Mail does supposedly.
Hope that helps somebody.

AOL? Time to move into the 21st century.

Answer 1

ChristyZhang-MSFT 26,121 Microsoft External Staff

Hi @Noah Vail ,

Welcome to our forum!

As i know, there is no plan for Outlook clients to support OAuth for POP and IMAP, but Outlook can connect use MAPI/HTTP (Windows clients) and EWS (Outlook for Mac).

More information:

Can't connect to Outlook by using POP/IMAP and Modern authentication

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

ChristyZhang-MSFT 26,121 Reputation points Microsoft External Staff

2023-03-06T05:53:58.2733333+00:00

Hi @Noah Vail ,

It has been a while and I am writing to see how things are going on with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.
Andrew Wise 0 Reputation points

2023-03-22T13:59:29.3733333+00:00

The answer is helpful to the extent it says I can't use Microsoft Outlook any more!

Who's heard of a company forcing a protocol in their server that their client can't support?

Will have to go look for a new email service I think as most of my users prefer IMAP

Share via

How to enable and use OAUTH2 for POP in Outlook 2021 retail (not 365, not Exchange)

1 answer

Your answer