Windows Server 2022 Faulting Module twinui.pcshell.dll

Dion Whitehouse 0 Reputation points
2023-02-22T01:22:40.4433333+00:00

Hi all,

After some recent Windows Server Updates I am unable to use one of our servers. When logging on the screen just flashes (with any domain admin level or higher account). Local admin account seems to work, but does not have access to install modules via PowerShell (even running as admin...?). The error I have been able to get from the event logs is this:

Faulting application name: explorer.exe, version: 10.0.20348.1487, time stamp: 0x1c1c7563

Faulting module name: twinui.pcshell.dll, version: 10.0.20348.740, time stamp: 0xa41f4220

Exception code: 0xc0000409

Fault offset: 0x00000000002d10c4

Faulting process id: 0x167c

Faulting application start time: 0x01d94643dd13f4b3

Faulting application path: C:\Windows\explorer.exe

Faulting module path: C:\Windows\system32\twinui.pcshell.dll

Report Id: 52cdda5a-f38f-40f7-a3df-5a324a26d4c3

Faulting package full name:

Faulting package-relative application ID:

I am also unable to access the Control Panel, Windows Settings or the start menu. Currently I can't restart the server cleanly either..

Windows for business | Windows Server | User experience | Other
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  1. S.Sengupta 24,476 Reputation points MVP
    2023-02-22T02:37:32.5833333+00:00

    Download C:\Windows\system32*twinui.pcshell.dll* from here and copy paste the dll file under C:\Windows\system32 to fix the issue.


  2. S.Sengupta 24,476 Reputation points MVP
    2023-02-22T02:37:46.91+00:00

    Download C:\Windows\system32*twinui.pcshell.dll* from here and copy paste the dll file under C:\Windows\system32 to fix the issue.

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  3. Anonymous
    2023-02-22T03:07:44.44+00:00

    Some things to try

    sfc /scannow

    dism /online /cleanup-image /restorehealth

    try uninstalling the problematic update.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  4. Dion Whitehouse 0 Reputation points
    2023-02-23T02:17:28.81+00:00

    I tried everything I could, even removed the update using PowerShell to no avail. I have had to restore the server from a two week old backup from before the update was installed...

    Thanks all

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