Hello there,
-Have you made any changes to the computer prior to the issue?
-Which edition of Windows are you using?
To download and install a Windows language pack, follow these steps:
a) Start Microsoft Update. To do this, click Start, type Microsoft Update in the Start Search box, and then click Microsoft Update in the Programs list.
b) Click the optional update links for the language packs.
c) Under the Windows 7 Language Packs category, select the desired language pack.
Note: If you install many additional language packs, the disk space and system performance are affected. In particular, disk space and system performance are affected during servicing operations, such as Service Pack installations. Therefore, we recommend that you only add a language pack to your computer if you will use the language pack.
d) Click OK, and then click Install updates to start the download and installation process.
Hope this resolves your Query !!
--If the reply is helpful, please Upvote and Accept it as an answer–