How to fix an issue with the Outlook Connector in Logic App? Giving me error for Token Exchange

Question

How to fix an issue with the Outlook Connector in Logic App? Giving me error for Token Exchange

Antonieta Pinto Rebelo 0

Good day,

I am having an issue with Logic App Trigger for when email arrives for Outlook365

I get this error which is not making sense to me

Can someone explain what I have to do?

"Error from token exchange: Permission denied due to missing connection ACL: User = 49d42d0b-8f1e-44ea-8903-bdab09919145@593929da-9d1c-4690-8c87-f4f4b78a3358 appid=c94821d3-fb1a-45e2-8005-1cb698bdccb8, connection=logic-apis-westeurope/outlook/f3fb8e9d13a5461a91cba4580c3690d5"

MayankBargali-MSFT 70,941 Reputation points Moderator

2023-02-24T08:36:03.4233333+00:00

Hi @Antonieta Pinto Rebelo

Following up to see if my you were able to resolve the issue after reauthenticate the connector. In case if you are still facing the issue then please share more details as requested in my answer so I can assist you further.

Please accept as "Yes" if the answer is helpful so that it can help others in the community. If you need any help/clarification/concerns/follow up questions, then please click on "Add Comment" on my answer and provide more details.
MayankBargali-MSFT 70,941 Reputation points Moderator

2023-02-27T06:01:18.5433333+00:00

Hi @Antonieta Pinto Rebelo

I hope the answer helps. Feel free to get back to me if you need any assistance.

Please accept as "Yes" if the answer is helpful so that it can help others in the community. If you need any help/clarification/concerns/follow up questions, then please click on "Add Comment" on my answer and provide more details.

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Your answer

MayankBargali-MSFT 70,941 Reputation points Moderator

2023-02-24T08:36:03.4233333+00:00

Hi @Antonieta Pinto Rebelo

Following up to see if my you were able to resolve the issue after reauthenticate the connector. In case if you are still facing the issue then please share more details as requested in my answer so I can assist you further.

Please accept as "Yes" if the answer is helpful so that it can help others in the community. If you need any help/clarification/concerns/follow up questions, then please click on "Add Comment" on my answer and provide more details.
MayankBargali-MSFT 70,941 Reputation points Moderator

2023-02-27T06:01:18.5433333+00:00

Hi @Antonieta Pinto Rebelo

I hope the answer helps. Feel free to get back to me if you need any assistance.

Please accept as "Yes" if the answer is helpful so that it can help others in the community. If you need any help/clarification/concerns/follow up questions, then please click on "Add Comment" on my answer and provide more details.

Answer 1

MayankBargali-MSFT 70,941 Moderator

@Antonieta Pinto Rebelo Thanks for reaching out. It looks like the cred has been changed or an issue with the connector authentication. Can you retry to authenticate the connector again and test it to confirm if you are still facing the same issue. In case if you still observe the issue then please share the trigger history run screenshot along with the run ID, timeframe in UTC, logic app SKU along with the region where you have deployed your logic app.

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How to fix an issue with the Outlook Connector in Logic App? Giving me error for Token Exchange

1 answer

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