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Undeliverable email to @ResillionDMS.onmicrosoft.com. IP Delisting failed. What's next?

User CS1 0 Reputation points
2023-02-22T14:14:10.74+00:00 
Azure refused to deliver mail to a distribution list 
filedelivery.distro@ResillionDMS.onmicrosoft.com.

The email was sent from inside Microsoft Graph API code.
I tried IP Delisting, but it's failed.

What's next? How can it be fixed?

########################################################################################################

From: Microsoft Outlook <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@ResillionDMS.onmicrosoft.com>
Sent: Tuesday, February 21, 2023 11:43 PM
To: filedelivery.distro@ResillionDMS.onmicrosoft.com <filedelivery.distro@ResillionDMS.onmicrosoft.com>
Subject: Undeliverable: FW: Hi User C1
 
Delivery has failed to these recipients or groups:

filedelivery.distro@ResillionDMS.onmicrosoft.com
Your message wasn't delivered because the recipient's email provider rejected it.


From: Microsoft Outlook <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@ResillionDMS.onmicrosoft.com>
Sent: Tuesday, February 21, 2023 11:43 PM
To: filedelivery.distro@ResillionDMS.onmicrosoft.com <filedelivery.distro@ResillionDMS.onmicrosoft.com>
Subject: Undeliverable: FW: Hi User C1
 
Delivery has failed to these recipients or groups:

filedelivery.distro@ResillionDMS.onmicrosoft.com
Your message wasn't delivered because the recipient's email provider rejected it.








Diagnostic information for administrators:

Generating server: DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM

filedelivery.distro@ResillionDMS.onmicrosoft.com
Remote Server returned '550 5.7.501 Service unavailable. Spam abuse detected from IP range. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653. S(2017052602) [DM8P223MB0031.NAMP223.PROD.OUTLOOK.COM 2023-02-22T07:43:31.373Z 08DB146E381C8B38]'

Original message headers:

Received: from DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM
 ([fe80::8cde:368d:a2f6:416d]) by DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM
 ([fe80::8cde:368d:a2f6:416d%9]) with mapi id 15.20.6134.019; Wed, 22 Feb 2023
 07:43:31 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Wed, 22 Feb 2023 07:43:31 +0000
Message-ID:
	<DM8P223MB039999FE2068147486C3AE5FD0AA9@DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM>
Subject: FW: Hi User C1






Diagnostic information for administrators:

Generating server: DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM

filedelivery.distro@ResillionDMS.onmicrosoft.com
Remote Server returned '550 5.7.501 Service unavailable. Spam abuse detected from IP range. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653. S(2017052602) [DM8P223MB0031.NAMP223.PROD.OUTLOOK.COM 2023-02-22T07:43:31.373Z 08DB146E381C8B38]'

Original message headers:

Received: from DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM
 ([fe80::8cde:368d:a2f6:416d]) by DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM
 ([fe80::8cde:368d:a2f6:416d%9]) with mapi id 15.20.6134.019; Wed, 22 Feb 2023
 07:43:31 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Wed, 22 Feb 2023 07:43:31 +0000
Message-ID:
	<DM8P223MB039999FE2068147486C3AE5FD0AA9@DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM>
Subject: FW: Hi User C1
From: Microsoft Outlook <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@ResillionDMS.onmicrosoft.com>
Sent: Tuesday, February 21, 2023 11:43 PM
To: filedelivery.distro@ResillionDMS.onmicrosoft.com <filedelivery.distro@ResillionDMS.onmicrosoft.com>
Subject: Undeliverable: FW: Hi User C1
 
Delivery has failed to these recipients or groups:

filedelivery.distro@ResillionDMS.onmicrosoft.com
Your message wasn't delivered because the recipient's email provider rejected it.








Diagnostic information for administrators:

Generating server: DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM

filedelivery.distro@ResillionDMS.onmicrosoft.com
Remote Server returned '550 5.7.501 Service unavailable. Spam abuse detected from IP range. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653. S(2017052602) [DM8P223MB0031.NAMP223.PROD.OUTLOOK.COM 2023-02-22T07:43:31.373Z 08DB146E381C8B38]'

Original message headers:

Received: from DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM
 ([fe80::8cde:368d:a2f6:416d]) by DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM
 ([fe80::8cde:368d:a2f6:416d%9]) with mapi id 15.20.6134.019; Wed, 22 Feb 2023
 07:43:31 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Wed, 22 Feb 2023 07:43:31 +0000
Message-ID:
	<DM8P223MB039999FE2068147486C3AE5FD0AA9@DM8P223MB0399.NAMP223.PROD.OUTLOOK.COM>
Subject: FW: Hi User C1
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1 answer

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  1. Jame Xu-MSFT 4,166 Reputation points
    2023-02-23T03:07:05.6533333+00:00

    Hi @User CS1 ,

    Generally these issues occurs while using trail tenant to perform this send email activity using Graph API.

    This error occurs when sending email from known, low reputation IP addresses that are typically used by new customers on Trail tenants. To fix this issue your Tenant needs to be added to a sending exclusion for 60 days to allow them to use blocked IPs whilst they still have a new/trial license.

    Here is a similar case: Remote Server returned '550 5.7.501 Service unavailable. Spam abuse detected from IP range

    You could refer to the approach of the expert response in the case.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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