I am still unable to access intune app in my one plus... Is the issue still existing for other users as well. I am using Android 12.

Question

I am unable to use company intune portal after upgrading my one plus to Android OS 12. Is anyone else facing similar issue? Can anyone give me a solution for this?

Answer 1

Abdulkadir Özbudak

Answer 2

Android 12 is supported for Oneplus. What is the error?

Answer 3

@Vaishali Sharma, Thanks for posting in Q&A.

Based on my research, there's a known issue with this. You can install the new OTA update to see if it works.

Meanwhile, for OnePlus devices it seems the issue is resolved for the OnePlus 9 series. Please ensure you have build: LE2123_11_C.47 and higher to resolve this issue. For OnePlus 10 series. OnePlus engineering is investigating, and a fix will be available in future releases. Note that build NE2217_11_A.03 does not fix the issue on OnePlus 10 device; OnePlus is aware. Here is a link with more details."

https://techcommunity.microsoft.com/t5/intune-customer-success/resolved-android-devices-lose-access-to-intune-managed-resources/ba-p/3249657

Hope it can help.

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