outlook add-in my templates, templates location ? custom powershell deployement

ALGOURDIN Erwan 1 Reputation point
2023-02-23T14:33:50.4233333+00:00

Hello to all of you,

I would like to optimize the time of our support function and ticket processing.

To do this I would like to set up standard mail templates.

The outlook add-on "My templates" seems to me perfect for that because it is much easier to use for the users.

Unfortunately I can't find the place where the templates are stored.

I mainly use Powershell but I'm open to any solution

I have already asked the question on this site but no answers could be found.

thank you for your reading and your answers

Sincerely

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Server | User experience | PowerShell
{count} votes

4 answers

Sort by: Most helpful
  1. Rich Matheisen 47,901 Reputation points
    2023-02-23T15:49:36.6966667+00:00

    If there are already any Outlook template files (*.oft) this will find them for the current user and report the directory name:

    $u = $ENV:APPDATA
    (Get-ChildItem $u\*.oft -file -Recurse).directory.fullname
    
    

    That's usually the "C:\Users\USERNAME\AppData\Roaming\Microsoft\Templates" directory.


  2. ALGOURDIN Erwan 1 Reputation point
    2023-02-24T06:58:49.3766667+00:00

    Hello everyone,

    unfortunately this is not the answer to the question :).

    I reassure you, everyone redirects me to this file.

    I am looking for the location of the templates created by the Outlook add-in "my templates" and not the generic Outlook templates.

    Thanking you anyway for your time


  3. ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
    2023-02-28T08:59:28.55+00:00

    Hi @ALGOURDIN Erwan ,

    Thanks for the clarification!

    I am looking for the location of the templates created by the Outlook add-in "my templates" and not the generic Outlook templates.

    Based on my test on Exchange account and Outlook desktop client, i found that the templates in My Templates add-in can by synced on different devices. So I deduced that the template is saved in the data file of your account.

    Hope to help you!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


  4. ALGOURDIN Erwan 1 Reputation point
    2023-06-27T13:36:29.0833333+00:00

    Hi everyone,

    I'll get back to you a long time later for a potential update on the subject.

    the purpose of my question is to know where are stored the mail templates of the add on "My Templates" on outlook.

    to be able to manage deployment centrally.

    hoping that the add on has improved over time.

    thank you in advance for your time

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.