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Hello to all of you,
I would like to optimize the time of our support function and ticket processing.
To do this I would like to set up standard mail templates.
The outlook add-on "My templates" seems to me perfect for that because it is much easier to use for the users.
Unfortunately I can't find the place where the templates are stored.
I mainly use Powershell but I'm open to any solution
I have already asked the question on this site but no answers could be found.
thank you for your reading and your answers
Sincerely
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Hi @ALGOURDIN Erwan ,
It has been a while and I am writing to see how things are going on with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.
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If there are already any Outlook template files (*.oft) this will find them for the current user and report the directory name:
$u = $ENV:APPDATA
(Get-ChildItem $u\*.oft -file -Recurse).directory.fullname
That's usually the "C:\Users\USERNAME\AppData\Roaming\Microsoft\Templates" directory.
Hi @ALGOURDIN Erwan ,
Agree with Rich Matheisen, the Outlook templete(.oft) is stored in the path: "C:\Users\USERNAME\AppData\Roaming\Microsoft\Templates" directory.
Hello everyone,
unfortunately this is not the answer to the question :).
I reassure you, everyone redirects me to this file.
I am looking for the location of the templates created by the Outlook add-in "my templates" and not the generic Outlook templates.
Thanking you anyway for your time
You can expand the search by using "C:*\*.oft" in the Get-ChildItem cmdlet. That'll seach the entire C: drive. Or you can use File Explorer to search for those files. If any are found, you'll see the file's path in the results.
You should remove the "PowerShell" tag from your question. PowerShell's not involved in this at all.
Hi @ALGOURDIN Erwan ,
Thanks for the clarification!
I am looking for the location of the templates created by the Outlook add-in "my templates" and not the generic Outlook templates.
Based on my test on Exchange account and Outlook desktop client, i found that the templates in My Templates add-in can by synced on different devices. So I deduced that the template is saved in the data file of your account.
Hope to help you!
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Hi @ALGOURDIN Erwan ,
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
Hi everyone,
I'll get back to you a long time later for a potential update on the subject.
the purpose of my question is to know where are stored the mail templates of the add on "My Templates" on outlook.
to be able to manage deployment centrally.
hoping that the add on has improved over time.
thank you in advance for your time