Recording button in Teams greyed out

Question

Over the past few weeks the recording function in a MS Teams meeting has been greyed out for must participants in a meeting.

Previously anyone who was part of the meeting could select record.

Answer 1

Hi @XYW323

For a Teams user's meetings to be recorded, OneDrive for Business and SharePoint Online must be enabled for the tenant. In addition, the following prerequisites are required for both the meeting organizer and the person who is initiating the recording:

• User has sufficient storage in OneDrive for Business for non-channel meeting recordings to be saved.
• The Teams' channel has sufficient storage in SharePoint Online for channel meeting recordings to be saved.
• User has CsTeamsMeetingPolicy -AllowCloudRecording setting set to true in order to record meetings and group calls.
• User has CsTeamsCallingPolicy -AllowCloudRecordingForCalls setting set to true in order to record 1:1 calls.
• User is not an anonymous, Guest, or federated user in the meeting.
• To enable transcription for a user's meeting, the Teams meeting policy they are assigned to must have the -AllowTranscription setting set to true.
• To enable channel meeting recordings to be saved so channel members can't edit or download the recordings the CSTeamsMeetingPolicy -ChannelRecordingDownload setting must be set to Block.

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