Azure: Your account has been locked. Contact your support person to unlock it, then try again.

Question

Hello.
My azure admin account can't log in, it says "Your account has been locked. Contact your support person to unlock it, then try again." I tried many times but got the same issue.

I tried a few of the method

1. I tried to reset the password then again login same issue
2. I tried to reset the login status from Microsoft 365 panel but I can't see any user option I am unable to log in with the admin. Microsoft.com because I have a personal account.

I have a personal azure account that is running multiple services.

Can you help me unlock it? There is a lot of data that is important. And how i can connect with azure I didn't find any live and support email addresses. Just have the option to create the support ticket but I am unable to log in to how I can create the support ticket.

Can you help me out? Thanks

Thank you very much.

Answer 1

Hi

I would suggest raising a ticket using your local number from one of the Global Support numbers listed here:

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You will need to provide proof that you are the owner of the Azure Subscription.

Hope this helps,

Thanks

Michael Durkan

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