Hello Sophie Moons
Thanks for reaching out to us. I am sorry we can not grant access or check on your status without your information. And to protect your privacy, we can not ask your subscription ID/ email/ other personal information here.
You'll be able to run a gated preview container if your Azure resource was created with the approved Azure subscription ID. **If you are running it under the approved ID but you can not make it, I would suggest you to contact the team at csgate@microsoft.com **You can expect a response within 10 business days.
At the meantime, to make sure thing going faster, I would suggest you to re-request the access in case there is some access expired due to some unknown issues - request form is here.
Please let me know if you have send an email but there is no response, we can help you coordinate it.
I hope this helps.
Regards,
Yutong
-Please kindly accept the answer if you feel helpful to support the community, thanks a lot.