Hi @RBRAMBLE , I would take these steps to see if it resolves your issue:
Investigate an inactive Connector: If a connector shows as inactive, it is unable to reach the service. This error is typically due to some required ports being blocked. To solve this issue, move on to verify all required ports are allowed.
Check all required ports are open: Verify that all required ports are open. For required ports, see the open ports section of Tutorial: Add an on-premises application for remote access through Application Proxy in Azure Active Directory.
Check for other Connector Errors: If none of the above resolve the issue, the next step is to look for issues or errors with the Connector itself. You can see some common errors in the Troubleshooting document.
Please let me know if you have any questions and I can help you further.
If this answer helped you please mark it as "Verified" so other users can reference it.
Thank you,
James