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Remote desktop and remote apps

Irin Sultana 377 Reputation points
2023-02-24T17:11:58.6666667+00:00

Hi,

I setup device authentication for my user by using conditional access policy. After setting up that, the device compliant users are facing issue with remote apps. Because it requires microsoft access. When they try to login with microsoft account it's saying device is not compliant. Is there any to solve this issue?

Thank You!

Irin Sultana

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Intune | Other
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  1. Akshay-MSFT 18,011 Reputation points Microsoft Employee Moderator
    2023-03-03T06:06:09.49+00:00

    @Irin Sultana ,

    Thank you for your response. Since the VM (RDP) you are accessing does not meeting the device compliance criteria it is causing the device to fail. You may filter the VM from conditional access policy by applying either excluding specific device ID or trust type as AAD join if VM is AAD joined:

    User's image

    • If the VM's are hosted on Azure or host on a trusted network then you may exclude the network from CA policy.

    User's image

    Thanks,

    Akshay Kaushik

    1 person found this answer helpful.

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  1. Rahul Jindal 11,501 Reputation points
    2023-02-24T19:41:46.1333333+00:00

    How are the apps in question being accessed? From the physical managed device or within a remote desktop session?

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