Windows 11 Simultaneous Errors When Crashing

Question

Hello,

The last couple of days my PC has been crashing and producing the following errors at the same time.

Source
Windows
Summary
Shut down unexpectedly
Date
‎2/‎22/‎2023 8:05 PM
Status
Not reported
Problem signature
Problem Event Name: BlueScreen
Code: 113
Parameter 1: 19
Parameter 2: 1
Parameter 3: 10de
Parameter 4: 2216
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033

And the second error:

Source
Windows
Summary
Hardware error
Date
‎2/‎25/‎2023 12:13 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffe40c96533010
Parameter 2: fffff80244dddf70
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033

With these errors occurring at the same time, I'm not sure where to start in addressing the issue. Any suggestions would be most welcome.

Thanks in advance.

Answer 1

Hi, thank you for coming to the forum.

I'm sorry to hear about the trouble you're facing, I will be happy to assist in the best way I can.

Please try the steps below.

1. Run SFC scan & update all pending updates for your Window, below is the link for the complete guide.

https://support.microsoft.com/windows/365e0031-36b1-6031-f804-8fd86e0ef4ca

2. Update your GPU driver. Right-click the Windows start > select Device Manager > Find the Display Adapter and expand it > Right-click and select update. If that didn't work, follow the same steps but instead of updating, right-click and select uninstall. Restart your computer.
3. If the issue started after you made changes, you can perform a system restore. On your keyboard, press the Windows key + R then type rstrui then press enter > select Next > Select the restore point/Date that you want to use on your computer click > Next > click Finish.
4. Check for hardware issues like overheating, power supply & RAM.
5. Reset your PC https://support.microsoft.com/windows/0ef73740-b927-549b-b7c9-e6f2b48d275e

I hope this helps. If you require further information, please don’t hesitate to get in contact. I will be more than happy to assist you further.

Answer 2

Double post