Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,149 questions
Unable to recover - Your backup is not stored issue
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Jennifer Marta Wilde
5
Reputation points
I am getting this error when I try to restore from backup. "Unable to recover
Your backup is not stored with <my email address>. Try signing in to a different personal Microsoft account." However, I have restored from this backup several times and this is the only account it could possibly be.