Printer error

wenrong yuan 0 Reputation points

New printer added in server 2019, but almost all PCs can't install that printer, just the old version 1909 windows 10 is ok. The logs on PC side is as below. Other old printers on that server works well. Thanks!

The print spooler failed to import the printer driver that was downloaded from \Servername\print$\x64\PCC\ into the driver store for driver FX ApeosPort C3570 PCL 6. Error code= 800702e4. This can occur if there is a problem with the driver or the digital signature of the driver.

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
2,394 questions
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
6,627 questions
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  1. Limitless Technology 15,521 Reputation points


    This is due to several updates introduced in Windows 10 after 1909 build, regarding the patch of vulnerability for the exploit PrintNightmare.

    More details about this change:

    This official article explains how to add printers the "new way"

    --If the reply is helpful, please Upvote and Accept as answer--