Microsoft catalog update

Scott Goode 10 Reputation points
2023-02-27T16:16:51.0066667+00:00

Hello,

I am having a strange issue with a few servers at my company. When I try to browse to https://www.catalog.update.microsoft.com/ I get the below error. I have internet connection as you can see by the 2nd screen shot of the secure website of Chase works fine.

The servers that wont connect to the catalog will not get updates because of this. It is not firewall or antivirus, the majority of servers that work fine have the same settings for both and are even on the same vlan. I have tested with no firewall and no AV to be safe and got the same results. I have also tried several different browsers and got the same error.

I do not think this is a browser issue because the server it self can not even reach out to the update service as pictured below. But because of this error a manual or an automatic update via Azure Update Management will not work.

Does anyone have suggestions as to what this might be?

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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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4 answers

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  1. Dave Patrick 426.1K Reputation points MVP
    2023-02-27T16:23:51.2666667+00:00

    As a work-around you can add the site here.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Dave Patrick 426.1K Reputation points MVP
    2023-02-27T18:12:21.94+00:00

    do not think this is a browser issue since it is affecting the "Windows check for updates"

    Might also check the \windowsupdate.log file for errors or clues.


  3. Dave Patrick 426.1K Reputation points MVP
    2023-02-27T18:50:34.29+00:00

    0x80072EFE means that the network connection was interrupted while trying to get the update for install. May need to reach out to the ISP or possibly your network admins for assistance.

    -

    --please don't forget to upvote and Accept as answer if the reply is helpful--


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