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Sam thing here! I've been disabling S1 for 3-6 hours while pushing the Windows 11 update/upgrade to my endpoints.
SentinelOne Agent Stopping Windows 11 Upgrade
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Kohl Peterson
25
Reputation points
We are running SentinelOne agent 22.2.4.558 and Windows 10 22H2. We are attempting to upgrade to Windows 11 and encountering a Windows 11 Update error stating "SentinelOne Agent - Your PC requires the latest version of this app.". We are on the latest version available, and there was a known issue with previous versions of SentinelOne causing the upgrade to Windows 11 to error out, but were told that the current version we are on will upgrade to Windows 11. We were referred to Microsoft support since we don't want to uninstall or disable the SentinalOne AV for the upgrade. Does anyone have any ideas or have encountered this issue before?
Windows for business | Windows Client for IT Pros | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 93%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gregg, Cody 0 Reputation points2023-09-25T17:27:23.3166667+00:00 Same exact problem. We push out our upgrades using BigFix. We push down the .ISO file via bigfix. Once that is pushed down we run an action in BES with a script that tells the computer to mount the .ISO then perform the upgrade silently. We have found this runs no problem with S1 fully unloaded from the machine. With it unloaded, it just will not run. I am still trying to figure out what I can exclude in S1 to allow the install to go through.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 34%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Brian Klawitter 0 Reputation points2023-05-26T13:17:10.3433333+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 46%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF6%3C/text%3E%3C/svg%3E)
FJI-6408 0 Reputation points2023-06-16T22:57:51.3766667+00:00 We are having the same issue, but disabling S1 didn't work. Uninstalling it does allow the upgrade to finish, but that is not a viable option for us.
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