Microsoft Geo Location service incorrectly reports location for our IP

dazipe 0 Reputation points


We are a VPS hosting provider and have several IP addresses ranges acquired from ARIN.

We have an issue with one of the IP range where Microsoft's Geo location thinks it is in EU while the servers are located in USA.

Could someone pleas guide me on how to submit a correction?



Azure Maps
Azure Maps
An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.
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  1. SatishBoddu-MSFT 14,616 Reputation points

    Hello dazipe

    You may also try to submit a Bing Maps Feedback!

    If you have an IP range that is incorrectly geo-located by Microsoft, you can submit a correction request to Microsoft's Bing Maps team, who are responsible for maintaining the GeoIP database used by Microsoft services.

    Report a Bug

    1. Go to the Bing Maps Feedback page
    2. Select "Location is incorrect" as the feedback type.
    3. Enter the IP address or range that is incorrectly located, and provide as much detail as possible about the correct location.
    4. Provide any additional information that may be helpful, such as the ARIN registration details for the IP range.

    User's image

    It may take some time for Microsoft to process your request and update their database, but submitting a correction request is the best way to ensure that your IP range is correctly geo-located in Microsoft services.

    If this answers your query, do click Accept Answer and Yes for this answer as helpful. And, if you have any further query do let us know by commenting in the below section.

    1 person found this answer helpful.

  2. alein 135 Reputation points

    Hi dazipe

    To see which region houses data for your tenant, go to theMicrosoft 365 admin center>Settings>Organization profile. Scroll down toData location.

    This document may help you.