Receiving a 'Something went wrong, please try again later' error when trying to create a basic Conditional Access Policy for Global Admins MFA

Question

I am trying to create a very basic Conditional Access Policy that simply enforces MFA requirement for admin roles, as per this article:

https://learn.microsoft.com/en-us/azure/active-directory/conditional-access/howto-conditional-access-policy-admin-mfa

When I click to create the policy, I am persistently getting an error: 'Something went wrong, please try again later'.

Unfortunately, 'later' doesn't help (this has been 6 months).

We are only basic A1 subscription but I am led to understand that enforcing MFa for admins is supposed to be possible and included in this?

Any help or pointers would be greatly appreciated!

Answer 1

Hi, my understanding is that you need a P1 at min to enable a CA policy. If that is not possible then you can use security defaults that apply to everyone (recommended)

https://learn.microsoft.com/en-us/azure/active-directory/conditional-access/overview#license-requirements