How to display on premise AD extension attributes in Teams profile cards

Alasdair Smart 0

Hi,

I'm looking to display two extensions attributes from our on-premise AD in users' Teams profile cards. We run a hybrid environment and I'm unsure whether I can affect the Teams profile cards through local registry keys (as with Outlook desktop), or by editing information in Azure AD.

I have already used Microsoft Graph to get these extension attributes to display in Outlook on the web profile cards, and have edited registry keys to get them to display in Outlook Desktop, but I cannot find a way to get the same attributes to display in users' Teams profile cards.

Any assistance would be much appreciated, thanks in advance!

3 answers

SokiGuo-MSFT 23,161 Reputation points Microsoft Vendor

2023-03-01T05:17:20.89+00:00

Hi @Alasdair Smart

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. Based on your description, this problem is related to Teams Graph API development. The following is for informational purposes only:

You can add any of the 15 Azure AD custom extension attributes to users' profile cards by configuring your organization settings and adding the corresponding value as a profileCardProperty in Microsoft Graph. You can add one profileCardProperty resource at a time. It takes up to 24 hours for the changes to show on profile cards.

For more examples and details, please refer to: https://learn.microsoft.com/en-us/graph/add-properties-profilecard

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Alasdair Smart 0 Reputation points

2023-03-01T12:08:47.0066667+00:00

Hi @SokiGuo-MSFT ,

Thank you for your comment. I have used Microsoft Graph to add those profile card properties in our domain but they only show up in Outlook on the web, not Teams.

Do you know if they should be showing up in my users' Teams profile cards as a result of changes made to Graph and, if so, why they aren't showing in our tenant?

James Hamil 21,546 Reputation points Microsoft Employee

2023-03-15T19:55:36.0233333+00:00

Hi @Alasdair Smart , sorry for the delay in response. Yes, you should be able to see the extension attributes in Teams profile cards if you have added them to the Azure AD using Microsoft Graph.

If the extension attributes are not showing up in Teams profile cards, it could be due to a few reasons:

The Teams client is not yet updated to show the extension attributes.

The extension attributes are not properly synced to Azure AD.

The extension attributes are not properly mapped to the Teams profile card.

You can try the following steps to troubleshoot the issue:

Check if the extension attributes are properly synced to Azure AD.

Check if the extension attributes are properly mapped to the Teams profile card.

Check if the Teams client is updated to show the extension attributes.

Please let me know if this works or if you have any questions.

Thank you,

James
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