Why is my student email not verified this year but I am told it has been verified？

Question

I tried to obtain an account through the student registration link of azure, but I was told that my student email address has been verified this year, but I have not done any verification this year.

Answer 1

Hi @huadai liu , Thanks for using Microsoft Q&A Platform.

Sorry to hear that you're having trouble with your student email address Please refer to the Microsoft for Students FAQ over here: https://azure.microsoft.com/en-us/free/free-account-students-faq/

Please visit troubleshooting documentation if that helps: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-sign-in-issue

If you're eligible for a support plan, then I suggest you create a support request over here: https://azure.microsoft.com/en-us/support/create-ticket/. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

If you cannot do the above, you can contact the Azure Support over here:
https://twitter.com/AzureSupport

I hope this helps.

Regards,
Vasavi

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