Mails are landing into quarantine even after creating bypass spam rule.

Mani 266 Reputation points
2023-03-01T05:06:00.8366667+00:00

Hello experts,

We are maintaining Hybrid environment with all the user's are on-premises and mailboxes are cloud.

And here I'm facing an issue with Exchange transport rules.

1.We are having this Rule Quarantine for suspected spam emails and its priority is 20.

User's image

Now I want to allow some of the senders to bypass this rule and the mails should receive directly to user's inbox.

2.Created a new rule Bypass spam filtering for requested senders and marked its priority to 19

User's image

But still the mails are landing quarantine from the senders.

Have I missed any part here?

Microsoft Exchange Online
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft Exchange Hybrid Management
Microsoft Exchange Hybrid Management
Microsoft Exchange: Microsoft messaging and collaboration software.Hybrid Management: Organizing, handling, directing or controlling hybrid deployments.
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Accepted answer
  1. Aholic Liang-MSFT 13,741 Reputation points Microsoft Vendor
    2023-03-02T05:28:28.12+00:00

    Hi Akhil ,

    If you disable the first rule(Quarantine for suspected spam emails), can senders who need to bypass the rule successfully send messages out?

    If it works, I would suggest that you can set exceptions directly in this rule.

    For example:

     2023-3-2-1


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