Remote desktop error "contact the owner of the remote computer or your network administrator""

Dheeeraj Kumar 40 Reputation points
2023-03-01T05:06:43.6066667+00:00

Hi guy's,

i have installed rds it was working fine few days before now its showing a error

"the computer can't connect to the remote computer try connecting again. if the problem continues ". any solution?

IMG20230228150740

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
3,228 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Limitless Technology 16,331 Reputation points
    2023-03-01T16:33:04.7633333+00:00

    Hello there,

    Have you made any recent updated that you are aware of on this device? If so try uninstalling them and check as updates as history of breaking this feature.

    First of all, check if the remote computer is accessible from your device over the network, and the default Remote Desktop port (TCP 3389) is responding (and not blocked by firewalls).

    Make sure the DNS address of the remote RDP host is correctly resolved from your computer. Use the following commands:

    nslookup rdp_server_name1

    ping rdp_server_name1

    If the DNS name is not resolved properly, check your DNS settings or try connecting to a remote host using its IP address.

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer–