Cannot delete an Exchange Online contact

KRIEGEL Kevin 0 Reputation points
2023-03-01T10:01:48.0033333+00:00

Hello

we tried to delete a contact on our Exchange Online tenant but we have error message below :

Microsoft.Exchange.Configuration.DualWrite.LocStrings.UnableToWriteToAadException|An Azure Active Directory call was made to keep object in sync between Azure Active Directory and Exchange Online. However, it failed

This contact is not synchronized from our local AD or through Azure AD Connect

If I search this contact on MSOL, I cannot find it

I tried also to delete using Graph API but I have same error

How can I solve this issue ?

Thank you

Microsoft Exchange Online
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Vasil Michev 100.1K Reputation points MVP
    2023-03-01T12:35:38.1633333+00:00

    Looks like it might have been orphaned, best open a support case.

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