Allowing Managed App to Open MP3 Files on Android Phone

Anonymous
2023-03-01T11:47:01.3466667+00:00

Have Outlook email with MP3 attached, in Outlook App on Android BYOD Work Profile.

I have added and assigned Managed Google App - MX Player as a required App on Android Platform, which has duly installed as a required App on my android device.

When I click on attachment in email, get the following Message:

No Available Apps

There are no Apps currently configured on the device, that your organisation allows to open the content.

Can someone needs give me a nudge in the right direction, how do I associate the attached file to the MX Player App?

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
232 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,298 questions
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Accepted answer
  1. Lu Dai-MSFT 28,341 Reputation points
    2023-03-02T01:56:48.5+00:00

    @Richard Berry Thanks for posting in our Q&A.

    For error message, it means that the Outlook app is a protected app. We can't open files from Outlook app via an un-protected app.

    For this issue, we appreciate your help to collect some information:

    1.Please check if there is any app protection policy of Outlook app deployed.

    2.If yes, please check the setting "Send org data to other apps" in this app protection policy.

    https://learn.microsoft.com/en-us/mem/intune/apps/app-protection-policy-settings-android#data-transfer

    3.Please try to set the setting "Send org data to other apps" to "All apps" and check if you can use MX Player to open MP3 Files from Outlook app.

    If there is anything update, feel free to let us know.


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    1 person found this answer helpful.

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