Remote Desktop Connection This RDP File is corrupted. The remote connection cannot be started.

Vikrant 21 Reputation points


I am using remote desktop services on windows server 2019 in my environment.

I have download the .RDP file from web browser to do remote desktop connection from windows 10 and windows 11 desktops.

Few of our users are using multiple monitors on their desktops hence, I am trying to disable multiple monitor settings in the .RDP file.

I have uncheck "use all my monitors for the remote session" and save the .RDP on client desktop. Once I save the file below error message encountered:

User's image

Remote Desktop Connection This RDP File is corrupted. The remote connection cannot be started.

User's image

Also, I have configured the below mentioned group policy on the RD session host server but not working

Computer Configuration \Administrative Templates \ System \Windows Components \Remote Desktop Services \Remote Desktop Session Host \Remote Desktop Environment \limit maximum number of monitors

value set: 1

Further, I made some changes in the downloaded .RDP file but still not working.

From use multimon:i:0 To use multimon:i:1

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,433 questions
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,522 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,218 questions
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Accepted answer
  1. Limitless Technology 43,916 Reputation points

    Hi. Thank you for your question and reaching out. I’d be more than happy to help you with your query

    I have linked an article below that may help solve your issue. Here is what the article has to say:

    When it then connected and did not impede the Creation of user accounts, all RemoteApp apps were entirely deleted and reinstalled. Normally, I would just expect to have to replace one software, but I believe a vital RDP component had to be reinstalled.


    You can also check this thread that has the similar issue with you

    If the reply was helpful, please don’t forget to upvote or accept as answer, thank you.

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  1. Vikrant 21 Reputation points


    I have followed the below troubleshooting steps and successfully resolved the issue.

    1. Logged into the RD Connection Broker server.
    2. Accessed the below mentioned registry path on the RD Connection Broker server.
      Registry Path: HKLM\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\TerminalServer\CentralPublishedResources\PublishedFarms\CollectionName\RemoteDesktops\Collection Name
    3. Modified the below registry key on the server.
      Registry Key: RDPFileContents
    4. Change the value from use multimon:i:1 to use multimon:i:0
    5. Click on OK.
    6. Download the .RDP file from RD Web Access Page and found that the issue got resolved. User's image Thank you.
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