Not enough storage space on Outlook but plenty on email?

Jonathan R 0 Reputation points
2023-03-02T07:22:35.1966667+00:00

Hi folks,

What is going on here? It says I don't have storage for Outlook, but I do for email.User's image

Thanks.

J

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. ChristyZhang-MSFT 20,831 Reputation points Microsoft Vendor
    2023-03-03T06:24:29.5866667+00:00

    Hi @Jonathan R ,

    Welcome to our forum!

    This is expected behavior. According to the below official article, we can find that:

    You have 5 GB of free cloud storage with your Microsoft account shared across your files and photos in OneDrive, attachments in Outlook.com and your Microsoft 365 apps. You also get 15 GB of free Outlook.com email storage which is separate from your Microsoft cloud storage.

    More information: How does Microsoft storage work?

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