Hey,
when i try to connect to microsoft store using a user created on the company group i get the 0x801901f4 error, if I login with the computer's local administrator user i'm able to login at the micrsoft store without errors. The same thing happens if i try to connect to my microsoft account at office and e-mail but with different error codes.
The log of the error on the microsoft store:
Nome do Log: Microsoft-Windows-Store/Operational
Fonte: Windows-ApplicationModel-Store-SDK
Data: 02.mar.2023 11:20:43
Identificação do Evento:2
Categoria da Tarefa:StorefrontClient
Nível: Erro
Palavras-chave:(1)
Usuário: COMEN2\jose
Computador: info13.COMEN2
Descrição:
Error adding identity.
Exception Details: WinStore.Identity.AuthenticationException
Function: AddAccountAsync
Source: .\src\Core\WinStore.Core\Identity\StoreUserProfileManager.cs (575)
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows-ApplicationModel-Store-SDK" Guid="{ff79a477-c45f-4a52-8ae0-2b324346d4e4}" />
<EventID>2</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>2</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000001</Keywords>
<TimeCreated SystemTime="2023-03-02T14:20:43.5009304Z" />
<EventRecordID>1130828</EventRecordID>
<Correlation />
<Execution ProcessID="9240" ThreadID="11944" />
<Channel>Microsoft-Windows-Store/Operational</Channel>
<Computer>info13.COMEN2</Computer>
<Security UserID="S-1-5-21-2902346084-1251448538-3016143637-1547" />
</System>
<EventData>
<Data Name="Message">Error adding identity.</Data>
<Data Name="Line Number">575</Data>
<Data Name="File Name">.\src\Core\WinStore.Core\Identity\StoreUserProfileManager.cs</Data>
<Data Name="Function">AddAccountAsync</Data>
<Data Name="Exception Details">WinStore.Identity.AuthenticationException</Data>
</EventData>
</Event>