MECM won't import drivers?

Joshua Bauer 21 Reputation points
2023-03-02T18:00:48.85+00:00

I'm getting an error when trying to import drivers to MECM. I will attach a screenshot and my DriverCatalog.log.

This is a new install of MECM. I just need to make sure the boot image has the network driver for the device I am imaging so I can do PXE booting.

I read a guide about a similar issue and it showed how to make sure the SQL database is not in read-only mode and how to set trustworthy to on for the database. I looked at it in sql studio and made sure the database was all set.

Any help would be appreciated. Thank you.

guh

DriverCatalog.log

Microsoft Configuration Manager
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  1. CherryZhang-MSFT 6,481 Reputation points
    2023-03-03T06:48:20.74+00:00

    Hi @Joshua Bauer

    This is a new install of MECM. I just need to make sure the boot image has the network driver for the device I am imaging so I can do PXE booting.

    1, We may try to do a PXE boot in a test machine before import the driver. By default, the Windows PE already contains most of the drivers we need. We don't need to import drivers separately if not necessary.

    2, What is the SCCM and SCCM server OS version are your using?

    3, You want to import the driver rtump64x64.INF, right? The driver path is very long, which may cause the problem when import. Please try to copy it to a short path.  

    4, Can you find the driver Realtek(R) USB FE Family Controller in your folder? If so, please try to remove it.

    5, Please help check SMSAdminUI.log and SMSProv.log to see if there are any useful information. If so, please upload it for our reference.

    Looking forward to your reply.

    Best regards,
    Cherry


  2. Joshua Bauer 21 Reputation points
    2023-03-23T16:02:32.2433333+00:00

    Hello I was finally able to figure this out and I have succesfully imported a network driver into MECM. The issue was the current version of SQL Server does not run at the correct compatibility level for the drivers part of MECM. For some reason everything else in MECM works with the latest version, but not the drivers.

    The SQL compatibility level has to be at 150 to import drivers. I was able to fix it by opening SQL Server Management Studio and executing the following query:

    ALTER DATABASE [database name] SET COMPATIBILITY LEVEL = 150

    I was able to learn about this issue and the command to fix it at the following threads:

    https://www.reddit.com/r/SCCM/comments/ypy7c0/getting_this_error_when_importing_drivers_any/

    https://blog.sqlauthority.com/2017/05/22/sql-server-change-database-compatibility-level/

    Hopefully this will help someone else if they run into the same issue I had.

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  3. CherryZhang-MSFT 6,481 Reputation points
    2023-03-24T06:18:41.2066667+00:00

    Hi @Joshua Bauer ,

    Thanks for your feedback. We're glad that the question is fixed now. It's appreciated that you could click "Accept Answer" to the helpful reply, this will help other users to search for useful information more quickly. Here's a short summary for the problem.

    Problem/Symptom:
    Getting error “Some driver(s) can not be imported successfully” when trying to import drivers to MECM.

    Reason:

    The issue was the current version of SQL Server does not run at the correct compatibility level for the drivers part of MECM. For some reason everything else in MECM works with the latest version, but not the drivers.

    Solution/Workaround:
    The SQL compatibility level has to be at 150 to import drivers. To fix it by opening SQL Server Management Studio and executing the following query:

    ALTER DATABASE [database name] SET COMPATIBILITY LEVEL = 150

    The reference link:

    https://www.reddit.com/r/SCCM/comments/ypy7c0/getting_this_error_when_importing_drivers_any/

    https://blog.sqlauthority.com/2017/05/22/sql-server-change-database-compatibility-level/

    Note: Microsoft provides third-party contact information to help you understand the problem. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    Thanks again for your time! Have a nice day!

    Best regards,
    Cherry

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