printer not found when on vpn

chuck Peper 0 Reputation points
2023-03-02T18:01:44.4+00:00

When on NordVPN windows will not connect to a local printer

printer ip is static and dhcp reserved.

tracert to printer shows its going to 10.. and times out as you would expect.

pc adapter192.168.1. 255.255.255.0 192.168.1.1 2.4ghz strong

printer 192.168.1. 255.255.255.0 192.168.1.1 2.4 ghz strong

virus software disabled,

error message from for cannon printer via printer is: widows host process Rundll32

Running windows trouble shooter says problem not found but then it works IMMEDIATELY

However, if you power cycle the printer then you no longer connect to printer

If you run the trouble shooter again, it will fix the problem after a COUPLE MINUTES.

tracert now works directly to the printerpower cycle printertracert now goes directly to the printer

printing now failsIf you run the trouble shooter again, it will fix the problem after a COUPLE MINUTES.

To summarize

trace route goes to 10... times out won't print run trouble shooter, it prints IMMEDIATELY, tracert connects power cycle printer, print fails, tracert connects run trouble shooter, it prints AFTER A MINUTE, tracert connects power cycle printer, print fails, tracert connects run trouble shooter, it prints AFTER A MINUTE, tracert connects .....

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Reza-Ameri 16,831 Reputation points
    2023-03-02T20:55:30.8733333+00:00

    I advise you to contact to the NordVPN support and share this issue, you may contact them through:

    https://support.nordvpn.com/

    Because it is a VPN, it interferes with the network and they would be able to help you to troubleshoot this issue.

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