Remote Desktop Connection This RDP File is corrupted. The remote connection cannot be started.

Vikrant 21 Reputation points
2023-03-02T20:21:04.0366667+00:00

Hello,

I am using remote desktop services on windows server 2019 in my environment.

I have download the .RDP file from web browser to do remote desktop connection from windows 10 and windows 11 desktops.

Few of our users are using multiple monitors on their desktops hence, I am trying to disable multiple monitor settings in the .RDP file.

I have uncheck "use all my monitors for the remote session" and save the .RDP on client desktop. Once I save the file below error message encountered:

User's image

Remote Desktop Connection This RDP File is corrupted. The remote connection cannot be started.

User's image

Also, I have configured the below mentioned group policy on the RD session host server but not working.

Group Policy Path: Computer Configuration \Administrative Templates \ System \Windows Components \Remote Desktop Services \Remote Desktop Session Host \Remote Desktop Environment \limit maximum number of monitors

Value Set: 1

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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2 answers

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  1. Vikrant 21 Reputation points
    2023-03-02T20:22:58.6933333+00:00

    Hello,

    I have followed the below troubleshooting steps and successfully resolved the issue.

    1. Logged into the RD Connection Broker server.
    2. Accessed the below mentioned registry path on the RD Connection Broker server.
      Registry Path: HKLM\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\TerminalServer\CentralPublishedResources\PublishedFarms\CollectionName\RemoteDesktops\Collection Name
    3. Modified the below registry key on the server.
      Registry Key: RDPFileContents
    4. Change the value from use multimon:i:1 to use multimon:i:0
    5. Click on OK.
    6. Download the .RDP file from RD Web Access Page and found that the issue User's image Issue Resolved.

    Thank you,

    Vikrant Wakchaure


  2. Ben Chamberlain 0 Reputation points
    2023-12-08T14:32:12.9466667+00:00

    You can also edit the icon after download by hoping it in a text editor. Yhen modify the same field you did on the server side

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