Upgrading licence from Microsoft 365 Business Basics to Microsoft 365 Apps for Business

Ian Buckingham 0 Reputation points

How do we upgrade the licence from Microsoft 365 Business Basic we bought yesterday to Microsoft 365 Apps for Business? The web version does not work with some of our Excel spreadsheets.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Ash G 340 Reputation points


    It's a subscription so, rather than upgrade, you substitute one subscription with another. When you signed up you had three choices:

    Try free for a month - Lucky you. You can abandon this within the month, no cost.

    Annual commitment - Cheaper but you are committed for the year.

    Monthly commitment - More expensive but you can abandon this at any time.

    If you made an annual commitment, I would run your query via MS sales using the "Chat with sales" option on the right hand side of this link. https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-business-basic?activetab=pivot%3aoverviewtab

    In the meanwhile, to overcome your immediate need to use a full fat version of excel, I would make use of the "try free for a month" option for Apps for business available on this page. https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-apps-for-business?activetab=pivot%3aoverviewtab

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