Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,779 questions
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Dear Experts,
We just received new KMS key from VLSC, I was advised we need to update it in our KMS server so our new Office 2021 clients can be activated. I copied the Office2021VolumeLicensePack_x64.exe to our KMS server and run it as admin but it always saying The installation of this package failed.
Any idea? we are running KMS server on Windows 2019 datacenter edition.
Thanks again.
Hello
Thank you for your question and reaching out. I can understand you are having query\issues related to KMS server.
1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
2. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter
-> C:\Windows\Temp
-> %USERPROFILE%\AppData\Local\Temp
3. Please verify Windows Installer services is running.
4. Try to run this setup from command prompt and verbose mode enable so that you can see exact error.
--If the reply is helpful, please Upvote and Accept as answer--