Unable to login to portal.azure.com

GPortal 0 Reputation points
2023-03-05T03:13:35.7133333+00:00

Hey, I'm a happy user of Azure :) maybe you can help to login to protal.azure.com. I've added 2FA but the phone stopped working, I've recovery email and recovery password. I'm getting new codes, but none is working. i.e. I'm getting emails with security codes, but they don't work. I've tried to call by US number https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 and it's not helpful, the robot said solve your problems online. (very helpful :) ) I'm really surprised stable and robust auth process is. I hope you can help to recover my account.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
35,752 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Dillon Silzer 54,281 Reputation points
    2023-03-05T05:21:12.02+00:00

    Hello,

    Try the following phone number:

    User's image

    You will need to call during the week.

    Cited from https://learn.microsoft.com/en-us/microsoft-365/admin/support-contact-info?view=o365-worldwide#united-states


    If this is helpful please accept answer.

    0 comments No comments