I Cant find company portal app in microsoft store ?

Question

Hello All,
I really tired to find company portal app in Microsoft store, but nothing shows up, i tried also searching in https://businessstore.microsoft.com/ but the same issue.

I have tried from different PC's (AAD Joined PC, Domain Joined, Fresh Image PC ,,, etc)

I tried to add Company portal app in Intune Admin Center, I selected Add and chose "Company Portal" in Microsoft Store app (new). The app have been pushed to the user with name of "Microsoft Intune Management Extension" and when open it, nothing happens.

Please Help

Answer 1

Hi,

Check this and could be the reason the way it was setup users cannot see the App - https://learn.microsoft.com/en-us/troubleshoot/mem/intune/app-management/apps-appear-unavailable

or the other way is offline - https://learn.microsoft.com/en-us/mem/intune/apps/store-apps-company-portal-app?source=recommendations

Hope this helps.

JS

==

Please Accept the answer if the information helped you. This will help us and others in the community as well.

Answer 2

Hello,
Still not appear, And still not appear.
I doubt that the app is blocked in my country!

What should i do ?

Answer 3

@Anas Shroof Thanks for posting in our Q&A.

For this issue, I have checked it in my environment, I can find the company portal app successfully. Given this situation, it is suggested to contact Microsoft store support to get more help. Here is the support link:

https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0

Thanks for your understanding and hope everything goes well with you.

---

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 4

Unfortunately, and after 5 months of Microsoft support, the problem not solved !!
The company portal app is not showing up in the Windows store and microsoft store online website and also unable to push the application via intune.

it seems that the app is blocked by region !!!!!!!!!

Answer 5

I'm having the same problem, including having ongoing support with Microsoft unable to fix the problem.