'System Center Management Health Service Unable to Process New Configuration' alerts in SCOM

Question

Hi All,

Hope u are doing good.

We are getting multiple alerts having description "System Center Management Health Service is unable to process or load configuration" from MS servers as well as most of the agents. Could you please help me in checking this out. Like to get the root cause and resolution of the issue.

Thanks in advance.

Regards,

Aswin

Answer 1

Hi Aswin,

the information you have provided here is unfortunately not enough to be able to tell what is exactly happening. Even the alert is very generic one and could have many different causes. Becasue of this I have summed up a few steps that should help us find out a bit more about the issue and troubleshoot it.

• I know it is a trivial question, but: Since when does this issue occur and have you done any infrastructure changes at that time?
• can you please post the alert description, including the alert details (you can hide all sensitive information there).
• How many management servers do you have and how many of them are reporting this? Which version are those on?
• Can you please flush the cache of the Health Service on you management servers (just not at the same time, but one after the other), then open the Operations Manager event log and filter for Warnings and Errors. What other related events do you see there?
• Can you please do the same on a agent that is having the issue? What events do you see on the agent side?

Let's see what will come out of this.

Regards,

Stoyan