SCOM alerts not displayed

Hania ABECHE 0 Reputation points
2023-03-06T13:28:47.51+00:00

In the monitoring section , a groupe of users can't see the alerts assigned to their applications , even though the configurations for users roles are correct and it supposed to work but there is no alerts , and for the administrator groups they are displayed . Is there any solution 🤔?

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
1,413 questions
Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
825 questions
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  1. SChalakov 10,261 Reputation points MVP
    2023-03-08T13:18:31.9666667+00:00

    Hi @Hania ABECHE

    can you please be more specific with "alerts assigned to their applications"?

    I would still look for the issue in the configuration (scope) of the role. You need to make sure that the servers, from which the alerts are coming are in a group and that the role has permisssion on this particular group.

    You need to also ensure that those users, which are configured within the role are not part of other roles, which might prevent alerts from displaying.

    Can you please check this and post back.

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
    Regards
    Stoyan Chalakov

    1 person found this answer helpful.
  2. XinGuo-MSFT 14,386 Reputation points
    2023-03-08T09:21:10.4633333+00:00

    Hi,

    For this issue, could you please describe how you configured the RBAC or upload some screenshot to help us analyze.