SharePoint Designer 2013 not loading workflow

Tang, Hui 0 Reputation points

I installed SharePoint Designer 2013, when I tried to open an existing workflow, get the message - SharePoint Designer cannot display the item (attached the image).

How can I resolve the issue?



SharePoint Development
SharePoint Development
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Emily Du-MSFT 41,771 Reputation points Microsoft Vendor

    Whether you want to open a 2010 workflow or 2013 workflow? Is it a designed workflow or default workflow?

    Please follow below tips to troubleshoot the issue.

    1.Clear SharePoint Designer cache.


    2.Install Service Pack 1 for Microsoft SharePoint Designer 2013 (KB2817441) 64-Bit Edition.

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