I can't connect to a storage account from another country

Matthew Bx 0 Reputation points
2023-03-06T23:50:57.0666667+00:00

Hi, I created a storage account and can connect fine from the region where the storage account resides (Asia Pacific) if I am also in the same region. If an attempt to connect is made from our US based office, the connection just times out.

There are no networking rules in place that should be causing this.

Can't understand why this happening.

Any help appreciated, cheers.

Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
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  1. Bjoern Peters 8,776 Reputation points
    2023-03-07T02:07:41.3966667+00:00

    Hi Matthew,

    Welcome to Q&A Forum, this is a great place to get support, answers and tips.

    Thank you for posting your query, I'll be more than glad to help you out.

    you might be right, that there aren't any specific network rules that you have implemented BUT there might be some to secure your US based office, or better how is your US based office connected to the storage account and/or to your Azure network?

    If you can reach that storage account via (public) internet from your location then it should be also possible to reach that SA from a different location via (public) internet! If not, there might be a blocking issue somewhere in your network configuration.

    Maybe this post might help you to troubleshoot your connection issue...

    https://techcommunity.microsoft.com/t5/azure-paas-blog/troubleshooting-connectivity-to-blob-storage-using-azure-storage/ba-p/2173908

    I hope my answer is helpful to you,

    Your

    Bjoern Peters

    If the reply was helpful, please upvote and/or accept it as an answer, as this helps others in the community with similar questions. Thanks!