Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Not able to create Azure service principal from Azure devops for pipeline. TF400898: An Internal Error Occurred
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 71%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
VIKASH KUMAR
35
Reputation points
Hello,
Azure devops gives the below error when I try to create a new service principal(automatic) using the service connection.
Below is the error that pops up-
TF400898: An Internal Error Occurred. Activity Id: 6610d49b-7f50-4412-968f-73cddb0fd343.
Could you please help?
Kr,
Vikash
Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes
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Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,541 Reputation points Moderator2023-03-07T18:26:48.2966667+00:00 Please provide all parameters set
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 54%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gabriel Moreira 5 Reputation points2023-03-08T03:23:01.49+00:00 I'm having the same problem, this is my parameters.
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Gabriel Moreira 5 Reputation points
2023-03-09T02:10:54.1266667+00:00 I solved the problem, I needed to update my subscription, my payment method was out of date. I opened azure devops, searched for Subscriptions, updated the payment and after a while it was back to normal.
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VIKASH KUMAR 35 Reputation points
2023-03-09T03:35:44.5933333+00:00 - @Gabriel Moreira @Alfredo Revilla Thanks for answering. However, I use free tier in azure devops and I have not setup billing. Could it be because I have exceeded my free tier limit? How can I validate that? I see that when I try to create SP via azure devops then it gets created in Azure but shows timeout error in azuredevops.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 17%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kale, Aniket Raju 25 Reputation points2023-03-09T09:15:46.91+00:00 Hello, I am also facing the same Issue as stated in the screenshot above by Gabriel. Can you please suggest whom to connect with to resolve this issue. Thank you.
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Gabriel Moreira 5 Reputation points
2023-03-09T09:36:12.6066667+00:00 I'm having the same problem, this is my configurations
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 28.999999999999996%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Peyman NJ 1 Reputation point2023-03-13T15:23:30.0833333+00:00 Same here! even I cannot update the service connections that I created recently.
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Gabriel Moreira 5 Reputation points
2023-03-15T03:59:20.84+00:00 I also use the free version, but I needed enter with a valid card for free tier. In that, I discovered my subscription was inactive, so I had to activate it in Subscriptions. I recommend you verify this, to see if's the same problem. For verify your subscription, go to: https://portal.azure.com/#home, and search for "Subscriptions" and check if your subscription are active (as in the image below). On the right sides show that the subscription is active.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Lidia Kim 5 Reputation points2023-03-15T22:43:43.88+00:00 Hi,
I'm getting the internal error as well when trying to save the new service connector with Azure Resource Manage type
Can you please suggest how to fix that?
Thank you
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Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,541 Reputation points Moderator
2023-03-15T22:44:38.8733333+00:00 Hello. Have you verified your subscription is enabled and a payment method is set?
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JamesTran-MSFT 37,231 Reputation points Microsoft Employee Moderator2023-03-31T17:23:35.81+00:00 I wanted to check in and see if you had any other questions or if you were able to resolve this issue?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Andrii Kaplanovskyi 0 Reputation points2023-04-04T16:21:48.5066667+00:00 Hi, We are getting exactly the same issue. The connectionthat was valid - now when I try to save it, I get this error message
And yes, the subscription is valid. Can we at least be able to see more information on what is the reason of the issue? Thank you
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Mads Friis 0 Reputation points2024-06-24T06:58:03.42+00:00 We're facing same issue.
After a secret had expired on a Azure Subscription and then creating a new one, then trying to Edit / update the service connection on Azure DevOps, we're running into the TF400898 error.
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