delete billing account

Question

Trial subscription has ben deleted. Payment info detached and deleted.

Azure subscription still showing in portal even if deleted and keep receiving $0 invoice.

How to delete all profile in cost management?

Answer 1

Hi @Anonymous

You could do the following steps.

1. Sign in to the Azure portal with your Azure account credentials.
2. 1. In the left-hand menu, select "Cost Management + Billing".
3. Select "Billing accounts" from the left-hand menu.
4. Select the billing account that you want to delete.
5. In the billing account overview page, click on the "Delete" button.
6. Follow the prompts to confirm that you want to delete the billing account.

Answer 2

Hello,

Next best option here is to contact billing support team.

Create support request from azure portal: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

If you're unable to create support request, try to reach support via global customer support as shown below.

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Ensure to share your preferred contact method and team will connect with you to assist further.

Hope this helps!

Regards

Divya.