Microsoft Teams
A Microsoft customizable chat-based workspace.
10,894 questions
We are unable to access files in Teams
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Iniobong Nkanga
2,056
Reputation points
Hello
Please i need your help on this issue.
We are unable to access files on the Files tab, group chats, and individuals.
The message appears: "We can't get your files."
Microsoft Teams
{count} votes
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Antonio 155 Reputation points2023-08-14T05:43:55.0033333+00:00 Hello,
did you have already tried to see if the Teams web Client vs. the Teams desktop Client (installed) generates the same issue? In this way, you will be able to understand better if it's a general Teams issue that happens for your account, or it depends by the environment where you're working.
Example: often happens that in the desktop client (installed in Windows or other OS) doesn't work properly and generates those type of issues, for some conflicts with internal files and system settings.
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