Getting error while enrolling Android in Intune

Siya Kumari 311 Reputation points

Hello team,

We are trying to enroll an Android 13.0 device in Intune but we are getting this error:

Device model - google pixel 4a

User's image

Can anyone from team please assist why we are getting this error?

Looking for quick response, Thanks!

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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Accepted answer
  1. Lu Dai-MSFT 27,366 Reputation points Microsoft Vendor

    @Siya Kumari Thanks for posting in our Q&A.

    To clarify this issue, we appreciate your help to collect some information:

    1.Which enrollment method did you use to enroll this device?

    2.Please check if the user you used to do android enrollment has an intune license.

    3.Please show the screen shots about any restriction settings you configured in Devices > Enroll devices > Device limit restrictions or Enrollment device platform restrictions of android devices.

    4.Please check if Managed Google Play connect status is normal in Devices > android > Android enrollment.

    If there is anything update, feel free to let us know.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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